Hi, I'm
Serene Desai
Retail Supervisor
3+
Years Of Experience
10+
Projects Completed
3+
Certifications
My Core Strengths
Driving People, Processes & Performance in Retail & HR
Staff Recruitment & Training
Experienced in hiring, onboarding, and training employees, improving workforce productivity by 30%.
Operational & Inventory Management
Skilled in supervising store operations, audits, and logistics with a proven 98% inventory accuracy rate.
Conflict Resolution & Compliance
Proficient in HR policies, documentation, and workplace conflict resolution, achieving 90% resolution benchmarks.
Why Choose Me
My Experience Area
Experience
Career Launcher
HR Manager
Dec 2021 – Nov 2022
- Managed recruitment lifecycle for 50+ positions, cutting hiring timelines by 25%.
- Resolved 30+ workplace conflicts, achieving 90% resolution benchmarks.
- Designed 10+ training modules, boosting competency scores by 32%.
- Directed cross-department projects, delivering milestones two weeks ahead of schedule.
- Digitized HR documentation, reducing errors by 30% and improving accessibility.
The Beer Store
Retail Supervisor (Interim during Manager Absences)
Jun 2023 – Present
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Supervised operations and inventory audits for 500+ SKUs weekly, ensuring 98% accuracy.
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Trained 12+ recruits, increasing productivity by 30%.
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Coordinated product deliveries, verified invoices, and optimized restocking logistics.
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Achieved 26% sales uplift by executing promotional product placement strategies.
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Handled 150+ customer queries monthly, sustaining 96% satisfaction.
DEGREE
EDUCATION
PGDM in Human Resource & Business Management
May 2023 – Dec 2024
Bachelor of Business Administration (HR Specialization)
Jul 2017 – May 2020
Clients Are Satisfied For Our Work, View Feedback
Excellent Team Leadership
Store Manager
The Beer Store
Dependable HR Professional
Senior Director
Career Launcher